Terms and Conditions for
Fit4dogsUK Ltd Hydrotherapy
Thank you for being part of Fit4dogs UK Ltd and we are very excited for you to be part of the Fit4dogs pack. These are the terms and conditions, the not so fun stuff, but to keep everything running smoothly..
TERMS AND CONDITIONS
Dogs will not be treated without prior authorisation and completion of a referral form by their veterinary surgeon, this is solely for the benefit of your dog to ensure we are aware of any underlying conditions that may affect your dog's Hydrotherapy treatment.
Owners are required to notify fit4dogsuk if during the course of treatment, if the dog's condition or injury worsens, or if the vet advises that the treatment is stopped or suspended.
Dogs with infections or contagious conditions, such as kennel cough, Parvo virus, ear, eye or skin infections, or suffering with any sickness or diarrhoea will not be treated. Owners are advised to cancel all appointments with at least 24 hours notice, until the condition is clear.
PAYMENT AND CANCELLATION
Owners are responsible for payment of hydrotherapy sessions on booking of an appointment or prior to the session.
The amount payable can be found on your initial confirmation or reminder email.
An invoice will be sent out 24 hours prior to your appointment if payment has not been received
Cancellations must be made with 24 hours notice where we will arrange another session for you. If less than 24 hours notice is given, you may be charged a late cancellation fee of £10.00.
If you are late for your session your dog may not be able to swim and you may be charged in full for the session.
Dogs are to be kept on a short lead at all times within the Hydrotherapy Centre and Car park and remember to toilet your dog prior to entering the centre.
We reserve the right to charge a fee of £30.00 should your dog defecate in the pool or treadmill and cause the cancellation of future sessions that day.
Please remember to clean up after your dog, we have extra bags at reception.
Please remember this is a pool environment and you should wear suitable clothing as the floor may be slippery and you may get splashed.
Fit4dogs reserves the right to refuse treatment to any dog.
Fit4dogs cannot accept any responsibility for any loss or damage to personal belongings in the hydrotherapy area.
Photographs and videos may be taken of your pet for our website or Facebook pages. If you do NOT want your dog’s pictures/videos to go on the website/social media pages Please tick the box.
____ I do NOT want my pets picture/video to go on the website/social media pages.
To be eligible, dogs must be over 3 months of age, fully vaccinated and with a signed vet referral.
PET NAME: _______________________________________
CLIENT SIGNATURE. _______________________________________
CLIENT NAME _______________________________________